We usually process your order within 24–48 hours (on business days). As soon as your package is on its way, you’ll receive a confirmation email with a tracking link.

Our average delivery time is 7–10 business days for orders within the USA. Please note that delivery may vary slightly depending on the shipping service and local conditions.

You can contact us anytime via our contact form or directly by email at info@livoram.com – we’ll usually respond within 24 hours.

Yes – just email us at info@livoram.com within 24 hours of placing your order. We’ll do our best to adjust it before it ships.

No worries – your satisfaction is our priority. If your item arrives damaged, just send us a photo and we’ll either send a replacement or refund you in full, depending on your preference.