Shipping policy

We offer free shipping worldwide.
The shipping cost is $0 for every order, regardless of order size or destination.

Processing Time: Orders are processed and prepared for shipping within 1-2 business days (Mon - Fri).
Cut-off Time: Orders placed before 5:00 PM will be processed on the same day, if it is a business day (Mon - Fri). Orders placed after 5:00 PM will be processed on the following business day (Mon - Fri).

Shipping Duration:
Our shipping time is estimated to be 3-5 business days (Mon - Fri). Please note that this is an estimate and may vary depending on location and customs delays.

Tracking:
Once your order has been shipped, you will receive an email with a tracking link. This will allow you to track your order and know when to expect it.

Returns:
If you are not satisfied with your order, please contact us within 14 days of receiving it at info@livoram.com for instructions on how to return your order. Please note that the return shipping costs are at your expense. If your order arrives damaged, we will reimburse the return shipping costs.

Notes:
We are not responsible for any delays or damages during transport. We recommend checking your order within 24 hours of receiving it and contacting us if any issues arise.